![](https://preprod.neoma-bs.com/sites/default/files/uploaded_images/profs-neoma_0.png)# GONZÁLEZ-GÓMEZ Helena { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://preprod.neoma-bs.com/" }, { "@type": "ListItem", "position": 2, "name": "GONZ\u00C1LEZ\u002DG\u00D3MEZ\u0020Helena", "item": "https://preprod.neoma-bs.com/node/8353.md" } ] } - [Home](https://preprod.neoma-bs.com/) - GONZÁLEZ-GÓMEZ Helena ![](/sites/default/files/styles/large/public/uploaded_images/photos_academ/139-gonzlez-gmez-helena.jpg?itok=KQl4idZW)GONZÁLEZ-GÓMEZ Helena Full Professor - About - Academic publications [People & Organisations](https://preprod.neoma-bs.com/departements/people-organisations) PhD, Business Administration, Organizational Behavior Helena González Gómez is Full Professor in the People and Organisations (P&O) department of NEOMA Business School. Helena completed her PhD in Management at IE Business School, in Madrid, Spain. Her research interests center around the role of emotions at work, organizational creativity, and inequality in HR decisions. Her work has appeared in **Organizational Behavior and Human Decision Processes**, **Personnel Psychology**, the **Journal of Vocational Behavior**, and the **Journal of Business Ethics** amongst others. Helena is the Director of the Area of Excellence *The Future of Work*, one of the co-organizers of the P&O Research Seminars at the school and a permanent reviewer in various academic journals. Previously to join academia she worked for several years in the banking industry, and held positions in corporate banking, project management, and information security. ### Areas of research - Emotions - Creativity - Inequality - OB ## Recent academic contributions KAKARIKA, M., S. TAGHAVI, H. GONZÁLEZ-GÓMEZ, C. PULLEN FERREIRA , "Workplace gossip in times of organizational change: Anxiety, resistance to change, and activism" in *Academy of Management*, 2025 QUINTANE, E., M. E. BRASHEARS, H. GONZÁLEZ-GÓMEZ, R. BRANDS, "Gender, Network Recall, and Structural Holes", *Personnel Psychology*, June 2025 DOI : [ 10.1111/peps.12691 ](https://dx.doi.org/10.1111/peps.12691) ANTONETTI, P., C. VALOR MARTÍNEZ, I. BAGHI, H. GONZÁLEZ-GÓMEZ, "Consumer emotional ambivalence: a state-of-the-art review", *Journal of Marketing Management*, May 2025 DOI : [ 10.1080/0267257X.2025.2526488 ](https://dx.doi.org/10.1080/0267257X.2025.2526488) ## Publications QUINTANE, E., M. E. BRASHEARS, H. GONZÁLEZ-GÓMEZ, R. BRANDS, "Gender, Network Recall, and Structural Holes", *Personnel Psychology*, June 2025 DOI : [ 10.1111/peps.12691 ](https://dx.doi.org/10.1111/peps.12691) ANTONETTI, P., C. VALOR MARTÍNEZ, I. BAGHI, H. GONZÁLEZ-GÓMEZ, "Consumer emotional ambivalence: a state-of-the-art review", *Journal of Marketing Management*, May 2025 DOI : [ 10.1080/0267257X.2025.2526488 ](https://dx.doi.org/10.1080/0267257X.2025.2526488) KAKARIKA, M., S. TAGHAVI, H. GONZÁLEZ-GÓMEZ, "Don’t Shoot the Messenger? A Morality‑ and Gender‑Based Model of Reactions to Negative Workplace Gossip", *Journal of Business Ethics*, January 2024, vol. 189, pp. 329–344 DOI : [ 10.1007/s10551-023-05355-7 ](https://dx.doi.org/10.1007/s10551-023-05355-7) GONZÁLEZ-GÓMEZ, H., S. HUDSON, "Employee frustration with information systems: appraisals and resources☆", *European Management Journal*, June 2024, vol. 42, pp. 425-436 DOI : [ 10.1016/j.emj.2023.03.004 ](https://dx.doi.org/10.1016/j.emj.2023.03.004) GONZÁLEZ-GÓMEZ, H., S. HUDSON, A. RYCHALSKI, "When suppression is good and reappraisal is not: The boiling point of anger in a service encounter/Quand la suppression vaut mieux que la réévaluation : le point d’ébullition de la colère dans les rencontres de service", *Recherche et Applications en Marketing (English Edition)*, March 2024, vol. 39, no. 1, pp. 1-14 DOI : [ 10.1177/20515707231182488 ](https://dx.doi.org/10.1177/20515707231182488) RYCHALSKI, A., H. GONZÁLEZ-GÓMEZ, S. HUDSON, "Comment lutter contre les incivilités envers les agents de la fonction publique ?", *The Conversation*, February 2024 GONZÁLEZ-GÓMEZ, H., "Comment lutter contre les incivilités envers les agents de la fonction publique ?", *Le courrier des maires et des élus locaux*, July 2024 HUDSON, S., H. GONZÁLEZ-GÓMEZ, C. CLAASEN, "Societal Inequality, Corruption and Relation-Based Inequality in Organizations", *Journal of Business Ethics*, October 2022, no. 181, pp. 789–809 DOI : [ 10.1007/s10551-021-04957-3 ](https://dx.doi.org/10.1007/s10551-021-04957-3) GONZÁLEZ-GÓMEZ, H., C. CLAASEN, S. HUDSON, "Entreprise : « Embaucher et promouvoir des proches tend à fragiliser les organisations »", *Le Monde*, January 2022 GONZÁLEZ-GÓMEZ, H., "En interne, le piston affecte l'engagement des salariés", *L'Usine Nouvelle*, April 2022 HUDSON, S., H. GONZÁLEZ-GÓMEZ, "Can impostors thrive at work? The impostor phenomenon’s role in work and career outcomes", *Journal of Vocational Behavior*, August 2021, no. 128, pp. 103601 DOI : [ 10.1016/j.jvb.2021.103601 ](https://dx.doi.org/10.1016/j.jvb.2021.103601) GONZÁLEZ-GÓMEZ, H., S. HUDSON, A. RYCHALSKI, "The psychology of frustration: Appraisals, outcomes, and service recovery", *Psychology and Marketing*, September 2021, vol. 38, no. 9, pp. 1550–1575 DOI : [ 10.1002/mar.21528 ](https://dx.doi.org/10.1002/mar.21528) GONZÁLEZ-GÓMEZ, H., S. HUDSON, "Can impostors thrive at work?", *HR Zone*, October 2021 GONZALEZ GOMEZ, H., "The hidden secret of workplace bullying", *We Are The City*, October 2019 HUDSON, S., H. GONZALEZ GOMEZ, C. CLAASEN, "Legitimacy, Particularism and Employee Commitment and Justice", *Journal of Business Ethics*, July 2019, vol. 157, no. 3, pp. 589-603 DOI : [ 10.1007/s10551-017-3685-1 ](https://dx.doi.org/10.1007/s10551-017-3685-1) GONZALEZ GOMEZ, H., "Quand la honte devient source de créativité", *Harvard Business Review France*, September 2018 HUDSON, S., H.GONZALEZ GOMEZ, A.RYCHALSKI, "Call centers: is there an upside to the dissatisfied customer experience?", *Journal of Business Strategy*, March 2017, vol. 38, no. 1, pp. 39-46 DOI : [ 10.1108/JBS-01-2016-0008 ](https://dx.doi.org/10.1108/JBS-01-2016-0008) KAKARIKA, M., H.GONZALEZ GOMEZ, Z.DIMITRIADES, "That wasn't our deal: A psychological contract perspective on employee responses to bullying", *Journal of Vocational Behavior*, June 2017, vol. 100, pp. 43-55 DOI : [ 10.1016/j.jvb.2017.02.005 ](https://dx.doi.org/10.1016/j.jvb.2017.02.005) KAKARIKA, M., H.GONZALEZ GOMEZ, "7 choses à savoir sur le harcèlement au travail", *Huffington Post*, October 2017 GONZALEZ GOMEZ, H., A.RITCHER, "Turning shame into creativity: The importance of exposure to creative team environments", *Organizational Behavior and Human Decision Processes*, 2015, vol. 126, pp. 142-161 DOI : [ 10.1016/j.obhdp.2014.09.004 ](https://dx.doi.org/10.1016/j.obhdp.2014.09.004) ## Others GONZALEZ GOMEZ, H. - "Disruptive Employees - A Help Or Hindrance? , citation de Helena Gonzalez-Gomez, Forbes" - 2019 ## Conferences KAKARIKA, M., S. TAGHAVI, H. GONZÁLEZ-GÓMEZ, C. PULLEN FERREIRA , "Workplace gossip in times of organizational change: Anxiety, resistance to change, and activism" in *Academy of Management*, 2025 KAKARIKA, M., S. TAGHAVI, H. GONZÁLEZ-GÓMEZ, "Psst! Did You Hear? A Gender Perspective on Reactions to Receiving Gossip at Work" in *Academy of Management Proceedings*, vol. 21, no. 1, 2021 RYCHALSKI, A., H.GONZALEZ GOMEZ, "The Psychology of Frustration: Appraisal theory, Satisfaction and Loyalty" in *The Academy of Marketing*, 2019 GONZÁLEZ-GÓMEZ, H., C.CLAASEN, Y.LUO, "Legitimacy, organizational nepotism and employee affective commitment" in *EGOS Conference*, 2016, Naples, Italy GONZALEZ GOMEZ, H. V., A. RICHTER, "Bored yet Creative: The Role of Intellectual Stimulation of Team Leaders", *INGRoup Conference*, vol. INGRoup Conference, 2015, Pittsburgh, United States ## Conference contributions KAKARIKA, M., S. TAGHAVI, H. GONZÁLEZ-GÓMEZ, "You Didn't Hear This From Me But.How Men and Women React to Gossip at Work" in *SIOP*, 2021, United States GONZALEZ GOMEZ, H. V., "Negative Emotions and Creativity: The Role of Emotion Regulation" in *EAWOP*, 2015, Netherlands GONZALEZ GOMEZ, H. V., "Can Modern Organizational Nepotism be legitimate? Chinese employee perceptions" in *EBEN Annual Conference*, 2014, Germany GONZALEZ GOMEZ, H. V., A.RICHTER, "Turning negative prevention focus emotions into creativity" in *SIOP conference*, 2014, United States GONZALEZ GOMEZ, H. V., A.RICHTER, "The social regulation of shame, worry, and boredom for enhanced individual creativity: The importance of expressive suppression in creative team environments" in *Symposium INGRoup conference*, 2013, United States