Bachelor in Services Management

Course: the 3-year Bachelor in Services Management

NEOMA Business School, Ecole FAUCHON have put together their expertise to create a unique training course, the Bachelor in Services Management. We offer common core subjects over 3 years, and a choice of specialism from the first year of your course.

Highlights

The course combines several essential elements:

• A common core delivered by NEOMA, covering essential areas of management skills: marketing, financial management, social network management, strategy, etc.
• ‘Professional’ basics taught by professionals from EC@L, Ecole FAUCHON, by teaching appropriate to the sector.
• Practical experience in business with internships and apprenticeship:
  • Several periods of internship for the specialism including the possibility of spending some time abroad with Ecole FAUCHON.
  • Possible 1-year block release (3rd year of course) or 2-year (2nd and 3rd years)
• Day visits to business or ‘safari’ exploration of commercial concepts.
• A series of talks given by business leaders in the sectors.
• Acquisition of a strong digital culture via a progressive apprenticeship pathway (from the 1st to the 3rd year) with NEOMA Coding School.
• High-level athletes and artists may benefit from an adapted programme in order to pursue both their studies and their passion.

Download the brochure for details of the course

BROCHURE

Skill sets

After earning a Bachelor’s in Services Management, you will possess the skills for the 4 business objectives listed below:

• Managing and overseeing your team
• Applying marketing and sales strategy to develop your catchment area
• Managing and reviewing the financial results of your store/department/unit
• Managing operations, logistics, quality and projects for your store/department/unit

The skills blocks of the certification may not be acquired separately. The proposed curriculum covers all skills blocks.

Evaluation procedures

The programme is recognised through a dual validation :

• Ongoing assessment: evaluations conducted throughout the length of the programme in the form of individual or collective reports to be submitted,
• A final evaluation: performed at the end of the course, it can be done under different forms – it is, for the most part, individual

At the end of the programme and after a validation of 60 ECTS credits per programme year, the level-6 is awarded to participants. If some modules were not validated and thus no credits were earned, the programme participant can redo the evaluation during a period set up for this purpose.

• • Percentage of students sitting final examinations: 89%
  • Graduation rate*: 100%

Source: ^*2022-2023 Jury

Three specialisms centred on French-style excellence

The Bachelor in Services Management enables you to experience the practical application of the profession you are aiming for, with specialism from the first year of your course.

2 specialisms to choose from:

• EC@L NEOMA for retail distribution professions, physical and digital, food or specialist (DIY, sport, cosmetics, clothing, etc.).
• Ecole FAUCHON for professions related to gastronomy and service.

EC@L NEOMA specialism – The leading course in Retail Distribution and customer relations

Michel-Edouard Leclerc

President

“With the new EC@L, our ambition is clear : to strengthen our expertise in the distribution sector and train the talents who will be able to make current changes into real growth opportunities for their brands. This programme is the School of New Distribution and Services.”

Professional experience

You will have the chance to undertake several periods of professional experience, to extend your understanding and knowledge of the profession and of the business sector in which you are specialising. The roles entrusted to you will include a high level of independence.

They will be structured as:

• 2 operational internships of 1 month and 4 to 6 months respectively in year 1,
• 1 period in business in years 2 and 3 either as an apprenticeship or as a block release internship (2 x 6 months).

These professional experiences involve:

• monitoring and evaluation by a contact member of the teaching staff (2 or 3 times according to the length of the internship),
• supervision and evaluation by a professional, who is responsible for the student in the company.

EC@L specialism: Manager in the Retail Distribution sector

• 95% of graduates find employment within 3 months
• including 65% who do so before leaving the School
• The average starting salary is between €28,000 and € 35,000

Target professions

The partner businesses of our graduates

Alinéa, Andros, Auchan, Brico Dépôt, But, Casino, Castorama, Centres E.Leclerc, Conforama, Cultura, Decathlon, Ferrero, Galeries Lafayette, Grand Frais, Groupe Carrefour, Kiabi, Leroy Merlin, Les Mousquetaires, Lidl, Metro, Monoprix, Printemps, Promocash, Sephora, Simply Market, Stockomani, Système U, Toys’R’Us, Truffaut, and more.

Further study

Graduates of the BMS – EC@L specialism may also prepare to continue their studies to Bac+5, and call upon expertise related to a professional project.

Once you graduate, you can embark on a university Masters degree, a Master of Science or a Specialist Masters at Business Schools, or take a Master in Management at the best institutions in France.

FAUCHON School: Manager in the gastronomy and service professions

Target professions

Performance indicators

100%

In work-study format in the 2 final years¹

< 1 month

Average time to secure employment²

100%

Employment rate
at 6 months²

91%

Percentage of graduates entering targeted professions³

Sources: ¹ Course data 2022-2023 | ² Graduate Employment Survey 2021 & 2022 | ³Graduate Survey 2022

Admissions

Profil

• Profile : French-speaking holders of an international qualification of an equivalent level to the French baccalaureate (A-Levels, full International Baccalaureate, Moroccan Bac, etc.)
• You are motivated by commerce and customer relationships, as well as by innovation and enterprise in one of the specialisms:
  • EC@L: in-store or online retail distribution
  • FAUCHON: gastronomy and service professions

Selection: application (school report, CV and covering letter) and motivation interview in French.

Applications: online at https://apply.neoma-bs.fr. 

An official response will be sent to the applicant within 10 days.