The future of organising

Allal-Chérif, O., E. Lombardo, F. Jaotombo, “Serious games for managers: Creating cognitive, financial, technological, social, and emotional value in in-service training”, Journal of Business Research, July 2022, vol. 146, pp. 166-175

ALLAL-CHERIF, O., M. GUIJARRO-GARCIA, K. ULRICH, "Fostering sustainable growth in aeronautics: Open social innovation, multifunctional team management, and collaborative governance", Technological Forecasting and Social Change, January 2022

BERKOWITZ, H., A.SOUCHAUD, "(Self-)Regulation of Sharing Economy Platforms through Partial Meta Organization", Journal of Business Ethics, November 2019, vol. 159, no. 4, pp. 961-976

LEE, S. H., K.MELLAHI, M. J.MOL, V.PEREIRA, "No-Size-Fits-All: Collaborative Governance as an Alternative for Addressing Labour Issues in Global Supply Chains", Journal of Business Ethics, March 2020, vol. 162, no. 2, pp. 291-305

RAULET-CROSET, N., R. BEAUJOLIN, T. BOUDES, "Multi-Shadowing: A Gateway to Organizing? The Case of Hunting with Hounds", M@n@gement, December 2020, vol. 23, no. 3, pp. 45-65

ROUQUET, A., J.-B.SUQUET, "Knocking sovereign customers off their pedestals? When contact staff educate, amateurize, and penalize deviant customers", Human Relations, August 2020

SCHNEIDER, A., D. SUBRAMANIAN, J. -B. SUQUET, P. UGHETTO, "Situating service work in action: A review and a pragmatist agenda for analysing interactive service work", <i>International Journal of Management Reviews</i>, May 2021

Research Workshop - October 28, 2021 – Paris Campus – Research incubator, reading group, and roundtable around Open Science

Pedagogy

Examples of courses linked to this sub-Area include: "Digital transformation and change management", "Management and Organisation", "Psychology and Organizational Behavior", "The Digital Organization", "Designing and Managing Organisations in a Digital Era", "Designing and Managing Organisations in a Digital Era" (e-learning module), "Agile Business Models and Organisations"

Industry events

Aurélien Rouquet and Jean-Baptiste Suquet win the first prize of the SYNTEC Awards 2021. Their paper "Knocking sovereign customers off their pedestals? When contact staff educate, amateurize, and penalize deviant customers", was published in Human Relations. A summary of their research is featured in Harvard Business Review (French edition)

Participation of Jean-Baptiste SUQUET to a debate with practitioners on managing customers with deviant behaviors.

The aim of this webinar was to present the results of the study conducted in collaboration with Aurélien ROUQUET, in partnership with the AMARC (association pour le management de la réclamation client), and recently awarded recognition by Syntec Conseil and the FNEGE

Chairs, partners, and funded projects

The sub-area includes two externally funded research projects: Vista-AR (Interreg, EU), whose goal is to analyse the impact of augmented reality on heritage sites, and Transformation of Retail after COVID (Grand Reims), whose is goal is to anticipate the mutations of retail in the post-pandemic era.

“Aux racines de la logistique, le maréchal des logis dans l’armée française (XVIᵉ-XVIIIᵉ siècle) by Aurélien Rouquet, ,” The Conversation, 09/09/2021

“Réinventer et humaniser le lien, principaux défis en 2021” by Jean-Baptiste SUQUET, Les Echos, 17/05/2021.

Professors: Oihab Allal-Chérif, Rachel Beaujolin, Carine Chemin-Bouzir, Bilal Jathol, Marc Lenglet, Moyra Marval, Valéry Michaux, Vijay Pereira, Ales Popovic, Aurélien Rouquet, Najma Saidani, Antoine Souchaud, Dilip Subramanian, Jean-Baptiste Suquet, Maria-Carolina Zanette

Several projects in the sub-AE are the result of collaborations with researchers from international institutions such as: Université de Reims-Laboratoire REGARDS (FR), Rennes School of Business (FR), IESEG School of Management (FR), Kedge Business School (FR), Indian Institute of Management Indore (IN), Grenoble Ecole de Management (FR), Université Sorbonne Paris Nord (FR), EM Lyon Business School (FR), Copenhagen Business School (DK), NMIMS University Mumbai (IN), University of Granada (ES), IAE Rennes (FR), Indian Institute of Management (IN), Concordia University (CA), ESCP Business School (FR),Aix-Marseille Université (FR), Institut de la Gestion Publique (FR), Bayes Business School (UK), London Cardiff Business School (UK), Warwick Business School (UK), Aaston Business School (UK), Université de Cergy, Université Clermont Auvergne (FR), Christian-Albrechts-Universität zu Kiel (DE), University of Waikato (NZ), Newcastle Business School (AU), Vellore Institute of Technology-School of Business Vellore (IN)